Privacy Policy

Snell Mobile RV Solutions LLC

Snell Mobile RV Solutions LLC (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

Information You Provide Directly

  • Full name

  • Phone number

  • Email address

  • Service location/address

  • RV/camper details related to service requests

  • Any additional information you provide through forms, calls, or messages

Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on site

2. How We Use Your Information

We use your information for legitimate business purposes, including:

  • Scheduling and performing RV repair services

  • Communicating about appointments, updates, and service details

  • Sending invoices, receipts, and estimates

  • Processing payments

  • Improving our website and services

  • Marketing and advertising (where applicable)

3. Third-Party Services

We may use trusted third-party platforms to operate our business. These may include:

  • Housecall Pro – scheduling, invoicing, and payment processing

  • Google Analytics – website traffic analysis

  • Meta Pixel – ad performance and targeting

These third parties may collect and process your information according to their own privacy policies. We recommend reviewing their policies for more details.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary to:

  • Complete a service request

  • Process payments

  • Comply with legal obligations

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance user experience

  • Analyze website traffic

  • Support advertising efforts

You can choose to disable cookies through your browser settings.

7. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your personal data

To exercise these rights, contact us using the information below.

8. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Comply with legal and tax obligations

  • Resolve disputes

9. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

11. Contact Information

If you have any questions about this Privacy Policy or your data, please contact:

Snell Mobile RV Solutions LLC
Phone: 309-357-4289
Email: snellrvsolutions@gmail.com
Service Area: Central Illinois